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Frequently Asked Questions for The Tenant

  1. What is the application process and how long does it take and what is the fee?
    a: Each occupant 18 and over must fill out a Thousand Hills Application. The fee is $25 for one adult and $20 per person for multiple adults. Most applications can be processed and approved within the same 24 hour period unless there are special circumstances that need additional research.
  2. Do I have to pay a deposit? Is it refundable?
    a: Yes. You will be required to pay a security deposit, typically equal to one month’s rent as well as a pet deposit ($250 per pet) if a pet is allowed. All deposits are refundable as long as all terms and conditions of the lease are met. Reports outlining the status of the deposit as well as any portion returned are refunded about 30 after the end of the lease period as dated on the lease.
  3. Do I have to sign a lease?
    a: Yes. We are a licensed real estate office governed by the state of Missouri and must have official documentation of each tenancy and the period covered. We do not do month to month leases. Most leases are a minimum of 12 months, however, for condos and apartments, a minimum of 6 month leases are considered.
  4. Do you allow pets?
    a: Each property is owned by individuals so if the HOA or governing subdivision allows pets then it is up to the individual owner to decide on a case-by-case basis as to whether or not they will allow a particular pet.
  5. What am I as a Tenant responsible for?
    a: All terms and conditions as outlined in the lease agreement. In a single family dwelling you are responsible for the lawn and shrubbery upkeep and your own snow and ice removal. All Tenants are responsible for changing your smoke alarm batteries, air filters in the furnace as well as keeping your own drains free and clear of waste materials. Mechanical and structural break down or issues must be reported immediately to the office for the office staff to evaluate and manage repair by a Thousand Hills approved Vendor.
  6. Can you tell me more about renter’s insurance?
    a: Click here to read FAQ about renter’s insurance.